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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Anna Long

Anna Long

April 21, 2026

5  out of  5
rating by Anna Long
"I had a great experience with the agent. She was kind, timely and professional. Excited to be saving money too."
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Randall Collins

March 18, 2026

5  out of  5
rating by Randall Collins
"I have been very satisfied with Miss McKay and the staff at State farm in Rolla"
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Laura Hensley

January 14, 2026

5  out of  5
rating by Laura Hensley
"Travis was efficient on getting quote together. The process of switching to State Farm insurance was very easy! He was great to work with!"
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P Blackwell

October 21, 2025

5  out of  5
rating by P Blackwell
"Travis does a wonderful job and is quick to respond to me."
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Connie Reppond

May 30, 2025

5  out of  5
rating by Connie Reppond
"Very efficient and helpful!!! Thank you!"
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Tim Taylor

May 13, 2025

5  out of  5
rating by Tim Taylor
"Great timely service."
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Narlene Neal

May 8, 2025

5  out of  5
rating by Narlene Neal
"Very polite and informative. I have been doing business with State Farm for years and would highly recommend them"
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Maria Grant

May 5, 2025

5  out of  5
rating by Maria Grant
"Kathy McKay has been my State Farm agent for over 20 years. She has always provided great insurance advice and given excellent customer care."
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Rebecca Wisdom

April 10, 2025

5  out of  5
rating by Rebecca Wisdom
"Kathy has been our agent for over 30 years, she’s a great agent and person!!!"
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Tommy Riley

April 8, 2025

5  out of  5
rating by Tommy Riley
"Misti was great! Took the time, was patient and explained everything so I could understand it! Would recommend Misti wholeheartedly. I now have State Farm for my home and auto! Thanks Misti! Tommy"
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Margaret Maben

March 19, 2025

5  out of  5
rating by Margaret Maben
"Misti was SO helpful."
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Jadwin Korman

January 24, 2025

5  out of  5
rating by Jadwin Korman
"I had a Great experience here. I needed an insurance plan, and was met by Harlee Bell when I walked through the door. She set me up with everything I needed very quickly, and was very polite/professional."
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M Y L Liou

January 17, 2025

5  out of  5
rating by M Y L Liou
"Misti is an very efficient agent. Very helpful too!!"
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Michael Gueterman

January 14, 2025

5  out of  5
rating by Michael Gueterman
"Kathy has been my agent for over 25 years and I can't imagine having anyone else!"
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Kathy Robinson

January 9, 2025

5  out of  5
rating by Kathy Robinson
"Love, love Kathy McKays State Farm Office. Always prompt and always on top of everything."
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Erin Adamson

October 3, 2024

5  out of  5
rating by Erin Adamson
"Excellent service 👏"
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Stanley Duncan

August 28, 2024

5  out of  5
rating by Stanley Duncan
"We have all of our family belongings (house, auto ,life, personal, and farm) for close to 20 years simply because of the care and personal customer care and the speed in which they help you to feel a lot better about your claims or coverage. Thank you for always being there."
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Kat Fraggetta

August 22, 2024

5  out of  5
rating by Kat Fraggetta
"I’ve been a client since 2010 and I would not change agents… Kathy and her staff are very helpful and knowledgeable… I shopped around and moved some policies but now I’m working on moving them back and wish I hadn’t… the bit of money I save is honestly not worth the move…"
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Dan

June 24, 2024

4  out of  5
rating by Dan
"Thanks you for your suggestions. I appreciate your advice"
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Kathy Cochran

June 1, 2024

5  out of  5
rating by Kathy Cochran
"My State firm agent, Kathy McKay, and her staff are wonderful to work with. They are professional, knowledgeable, polite and helpful. I have recommended them to other people and will continue to do so."
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Jeht Thixton

May 3, 2024

5  out of  5
rating by Jeht Thixton
"While shopping for new insurance for home & auto, Misti was very helpful and expedient. Because of her excellent communication, I didn't have to wait or wonder if everything was being taken care of in the application process. I will highly recommend this State Farm office in the future."
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Katrina Heitman

April 20, 2024

5  out of  5
rating by Katrina Heitman
"Kathy and her staff are always so helpful! Excellent customer service all of the time."
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AKSHAY MAGDUM

April 16, 2024

5  out of  5
rating by AKSHAY MAGDUM
"Got the best service at affordable price"
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David Nazarewicz

March 12, 2024

5  out of  5
rating by David Nazarewicz
"Misty has always been an over-the-top agent to take care of my insurance needs promptly and really cares about her clients."
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t swank

March 11, 2024

1  out of  5
rating by t swank
"I would never recommend this agent. She insisted that I had insurance coverage and she charged me for it even though I didn't really have coverage. I had to go above her to get it worked out. No, Kathy, calling to talk with you never did any good, so I am no longer with your agency, and I would not recommend you either."